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Product recall: Tetra ProLine heaters

June 13, 2016 Bauer Xcel
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Tetra is recalling all its ProLine aquarium heaters as a precaution due to concerns that a fault discovered on some models in the range may lead to tanks overheating.

The company has issued the following statement:

"For 65 years Tetra has prided itself on providing high quality food, care and equipment to you, as fishkeepers, allowing maximum enjoyment when it comes to the hobby you love.

"Regrettably, we have detected a malfunction in a very small percentage of our ProLine 200 and 250 heaters which are permanently heating aquariums. Our primary concern is the safety and welfare of you and your fish, which is why we have made a decision to recall the whole ProLine range. Therefore we ask if you are using one of the ProLine heaters you safely remove it from your aquarium and return it to your local retailer for a full refund.

"Tetra is committed to developing innovative products which make fishkeeping easier, safer and more enjoyable than ever and would like to apologise that this issue has occurred.

"If you have any questions or concerns about the ProLine range please contact Tetra’s Service Centre using petservicecenter@eu.spectrumbrands.com or 01634 756 023."

 

In Freshwater, Marine, News Tags Product news, Tetra, Proline, heater, aquarium, tank
 
 
 
 
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