Job opportunities at Charterhouse Aquatics

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Editor's Picks
 A perfect place for your Fighter to rest his little fins — the Betta Bed Leaf Hammock.
Gear Post
Review: Betta Bed Leaf Hammock
21 November 2017
 Just look at that little face... No wonder then, that so many fishkeepers find these little puffers so hard to resist.
Features Post
Join the puffer fish fan club!
28 September 2017
 Special care needs to be taken when catching Pictus catfish and other species with spines.
Features Post
Travels with your fish
03 August 2017

Fancy working for the UK's number one aquatic retailer? Charterhouse Aquatics in London has a number of job vacancies available, giving you the opportunity to be part of a young, progressive and innovative team! Interested? Read on...
 

Customer Service assistant

Full time
We are looking for a self-motivated individual to work in our East London office. The ideal candidate will have previous customer service and front of house experience, knowledge of fishkeeping would helpful but is not essential.

The ideal candidate will have:

  • Excellent customer service and administration skills;
  • Excellent grammar and telephone manner;
  • Strong written and oral communication skills;
  • Organisational skills and punctuality;
  • Experience using online payment processing;
  • Basic computer skills, especially Microsoft Office and Excel.

You will be expected to work closely with the rest of the team but also be comfortable working alone. 

Daily duties to include : 

  • Facilitate customer service telephone lines,
  • Corresponding with customers via email and our support portal,
  • Liaising with courier and supply companies,
  • General company admin.

Salary: Dependent upon experience.
Job Type: Full-time.

Warehouse Manager

Full time
We are looking for an experienced and hardworking warehouse manager who will be in charge of monitoring, coordinating and planning all aspects of our East London warehouse. Fishkeeping knowledge is preferred but not essential. 

Key roles will include: 

  • Supervision, organisation and management of all warehouse staff;
  • Managing of stock control systems to ensure inventory accuracy; 
  • Responding to and dealing with customer communication via email and telephone;
  • Liaising with customers, suppliers and transport companies; 
  • Managing of stock control systems to ensure inventory accuracy;
  • Maintaining standards of Health and Safety, hygiene and security in the warehouse. 

The ideal candidate will have previous management experience and be used to working in a deadline driven environment. The successful candidate will be extremely hard working, highly motivated and punctual. 

Key skills: 

  • Excellent planning and organisation,
  • Good oral and written communication skills,
  • People management skills including the ability to lead and motivate others, delegate 
  • work and share ideas. 
  • Ability to work under pressure and to deadlines,
  • Good problem solving skills. 

Salary: Dependent on experience and suitability to the job role
Job Type: Full-time 


Warehouse Operative 

Full time
We are looking for hard working individuals to join our warehouse team currently based at our
East London premises. 

Daily duties include:

  • Picking and Packing of online orders; 
  • Loading/Unloading deliveries;
  • Replenishment of stock;
  • Stock management;
  • Ensuring the warehouse environment is kept tidy and is a safe working environment. 

The ideal candidate will have previous warehouse or distribution experience but full training will be given. We are looking for extremely hard working, highly motivated and punctual individuals. You will be expected to work as part of our current warehouse team but also be confident when working alone and meeting personal targets. 

Salary: Dependent on experience and suitability to the job role.
Job Type: Full-time 

To apply for any of the above job roles please send a CV and covering letter to: careers@charterhouse-aquatics.co.uk